Product & Checkout Help

AzzBackWardz product and checkout help

Email azzbackwardz03@gmail.com for product, setup, order-access or checkout questions. For an existing order, include your order number. Never send payment-card numbers, passwords or security codes.

What should I buy?

UNDO Subscription Tracker helps Windows users manually track subscription dates and keep cancellation evidence. AZZ Prompt Forge creates text prompts on Windows. AzzDrop Custom DJ Visuals is a made-to-brief MP4 service. Born Smart Alien Board Shorts are physical clothing. Choose based on what you need and the device you use.

Before buying Prompt Forge, try two free text-output examples. No purchase or sign-up is required to read or copy the examples.

Is this legit?

You can review each product’s contents, requirements, price and limitations before paying through this Shopify store. Questions are welcome at azzbackwardz03@gmail.com. We do not promise savings, refunds, cancellations or sales results from buying our products.

How do I get the download?

UNDO and AZZ Prompt Forge are downloadable Windows packages, not shipped items. The current offers use manual secure email delivery within 24 hours after successful payment, not an instant checkout download. At checkout, use the email address of a Google account you can sign into. We grant that account access to the private customer ZIP and email the delivery link from azzbackwardz01@gmail.com. Keep your order confirmation. If you cannot find or open your download, email azzbackwardz03@gmail.com with your order number. UNDO: extract the full ZIP and run START_UNDO.bat. Prompt Forge: extract the download, keep its folder together and run START_PROMPT_FORGE.bat.

Does UNDO cancel subscriptions automatically?

No. You enter and maintain your subscription details and take cancellation steps with each provider yourself. UNDO stores dates, notes and evidence and can prepare refund-request drafts. It does not connect to banks, stop charges, guarantee refunds or send background/email reminders. On-screen reminders work while the app is open. Export backups before clearing browser data or changing computers.

Why is UNDO $25?

The $25 one-time payment covers a lifetime customer license for the Windows tracker, local Proof Vault, refund-request drafts and backup features described on its product page. There is no recurring UNDO software fee. The price is not a promise that you will save money.

Can this work on my phone or Mac?

The current UNDO and AZZ Prompt Forge customer packages require a Windows computer and a modern browser. They do not run directly on a phone or Mac. UNDO requires Windows PowerShell 5.1; no Python or API key is required. AzzDrop supplies an MP4 file: confirm your playback software’s format requirements before ordering.

How fast do I get AzzDrop visuals?

The stated 24-hour delivery window begins after both payment and your complete brief are received. Email your order number, logo, exact artist/brand name, colors, mood, references, intended use and any loop requirement to azzbackwardz03@gmail.com. Standard is $25 for one custom 10–15 second 1920 × 1080 MP4; Three Variations is $49 for three coordinated versions from one direction. Ask before ordering for a tight deadline, different screen size or longer sequence. This is not an instant stock download.

What size hoodie or shorts should I get?

Use the waist and hip body measurements in the Born Smart Alien Board Shorts product size guide. Sizes run from 2XS to 6XL; the guide advises the larger size if you fall between sizes. Email your measurements and preferred fit if you need help. There is currently no purchasable hoodie in the catalog, so we cannot provide a hoodie size recommendation or delivery date.

I’m having trouble checking out.

Tell us which product you selected, your device/browser, country and the exact error text. Do not send card numbers, passwords or security codes. Check the item and variant in your cart, then use Checkout. If an in-app browser stalls, try your normal browser. You can check out as a guest. Digital-only orders do not require a shipping step, but payment providers can require billing details. If payment may have succeeded, check for an order confirmation before retrying to avoid duplicate charges.

I’m not ready yet.

Review the product requirements, contents and policy links, or save the product page and return when ready. Ask us about anything unclear before buying. There is no need to buy a Windows app if you only have a phone or Mac.

Can I get a refund?

Please read the current refund policy. It describes a 30-day request window for eligible physical returns with conditions, plus exclusions including custom products, sale items and gift cards. Digital-download eligibility is not specifically explained there. For a software-access problem, custom-service issue or refund request, email your order number and details so the store can review it. Do not assume a refund is guaranteed. Your applicable statutory rights are unaffected.

What payment methods do you take?

The checkout inspected for this store displayed credit/debit cards, Shop Pay, PayPal, Google Pay, Venmo and additional card/installment options. Apple Pay is supported in store settings and depends on a compatible device. Availability varies by device, country and provider; the options and total shown in your own checkout apply. Prices shown on these English product pages are in USD unless a different currency is displayed.

Can I ask in another language?

You can send your question in English, German, Spanish, French, Italian, Brazilian Portuguese, Japanese, Thai or Simplified Chinese. Include the product name and your question. Product availability, device requirements and the published terms still apply. The store has translated pages, but coverage varies by product; if information is unclear, contact us before paying.